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The Day I Became My Own Client

Business Leader Doing Everything

 

I'm living the exact moment I help my clients navigate—and it's uncomfortable as hell.

Not because something's broken. Not because the business is failing. But because everything is moving, and I can't keep up the way I used to.

Like most small business owners, I didn't start OptiPeople Resources with a massive org chart or a long runway of support. I started with vision, expertise, and a willingness to do whatever it took. I knew I'd wear all the hats. I was ready for that.

What I didn't know was when the moment would come that I'd need help.

Turns out, that moment isn't dramatic. It doesn't announce itself with a crisis or a missed deadline. It shows up quietly—when your days feel too full, your nights feel too short, and the thing you were most excited to build starts competing with all the work it takes to keep everything running.

Right now, I'm my own IT department. My own finance team. My own marketing, operations, and yes—my own HR person (which is ironic in ways I don't love).

And somewhere along the way, I realized something uncomfortable and clarifying at the same time:

I'm exactly where my clients were when they called me.

They weren't failing when they reached out. They were growing.

The Lie We Tell Ourselves

This is the part of the small business journey no one glamorizes. Growth doesn't always feel like momentum. Sometimes it feels like friction—too many decisions, too many loose ends, not enough hours to think strategically because you're busy keeping the wheels on.

Here's the lie we tell ourselves at this stage: "I should be able to handle this."

But growth was never meant to be a solo sport forever.

Needing help isn't failure. It's feedback.

Growth pain is your business telling you that the scrappy, do-everything-yourself version of leadership has done its job... and it's time to evolve. Not by giving up control—but by getting intentional about where your time and energy actually create value.

When my clients reach this point, they're not asking for someone to "take over." They're asking for space—to think, to lead, to focus on the work that actually moves the business forward instead of managing every detail in the margins of their day.

And now I'm asking myself the same question I hear from them:

What would this business look like if I didn't have to do everything myself?

That's not weakness. That's leadership maturing.

The December Reckoning

If you're reading this in the final weeks of the year feeling successful but stretched, proud of what you've built but exhausted by what it takes to sustain it—you're not alone.

You're not behind. You're not doing it wrong.

You're standing at the next inflection point.

And here's what I know from working with dozens of founders at this exact stage: the ones who thrive aren't the ones who push harder. They're the ones who build smarter.

December has a way of making us honest. The adrenaline that carried us through Q1 and Q2 has worn off. The year-end sprint is here, and we're tired. This is when the truth becomes impossible to ignore.

So before you roll into January with the same structure, the same workload, the same everything—ask yourself:

What if the answer to "How do I keep this going?" isn't to work more... but to work differently?

That question changes everything.


~ Juli