A business owner tried to book time with me three times this month, and each time she had to push it back. Something came up with her team. Someone gave notice. Someone needed a conversation that couldn’t wait until Monday. Another issue landed on her desk that...
You’re driving along and you start to hear a rattle. Something you’ve never heard before. So you pull into a gas station, pop the hood, and look inside. And if you’re anything like me, you have no idea what you’re looking at. Nothing’s...
Here’s the thing, leaders don’t want to talk about: Bonuses get paid. A few weeks pass. People resign. And somehow, every year, it’s a surprise. It shouldn’t be. This isn’t about greed or disloyalty. It’s not people “taking the money and running.” It’s about timing....
A client called me last month—he runs a healthcare-related company that had grown from 12 employees to 47 in two years. Great problem to have, right? Except he was overwhelmed. He was still the one fielding every PTO request, mediating every team conflict, and making...
When building a team, the question often asked is, “Who’s the perfect fit?” It sounds right—after all, who wouldn’t want someone who fits seamlessly into the culture, the workflow, the expectations? But maybe the better question is: are we looking for fit, or are we...
